This is a translation for information purposes. In case of any discrepancy, the Spanish version prevails.
1. Data controller
- Controller
- JPD Consultants, S.L.
- Tax ID (CIF)
- B16882763
- Legal representative
- Carolina Doyle Roda
- Address
- Av. Tomás Roca Bosch, 4, Complejo Martinica 20-21, 35130 Puerto Rico (Mogán), Las Palmas, Spain
- Phone
- +34 928 56 12 15
- Privacy email
- soporte@jpdconsultants.es
- General email
- info@jpdconsultants.es
2. What data we process
- Contact and quote form: name, phone, email, the service you are interested in and your message.
- Newsletter: your email address.
- Contact by phone, email or WhatsApp: the details you give us during the conversation.
- Clients (owners and communities): the data needed to provide the contracted service, such as identification and contact details, property details, bank details for direct debits and the status of payments to the community.
- Browsing: this website does not use analytics or advertising cookies. It only stores your cookie choice in your browser (see the Cookie policy).
Please do not send special categories of data (for example, health data) through the form. If you give us someone else’s data, you must have informed that person and obtained their consent.
3. Why we use it and on what legal basis
| Purpose | Legal basis (Art. 6 GDPR) |
|---|---|
| Answering your enquiries and preparing quotes | Your consent (6.1.a) and pre-contractual steps taken at your request (6.1.b) |
| Providing the contracted property management and advisory services | Performance of a contract (6.1.b) |
| Meeting legal obligations: accounting, tax and the Spanish Horizontal Property Act | Legal obligation (6.1.c) |
| Sending you the newsletter | Your consent (6.1.a), which you may withdraw at any time |
| Managing owners’ access to TuComunidApp | Performance of the management contract (6.1.b) |
| Showing the office map with Google Maps | Your consent (6.1.a), given through the cookie notice |
We do not make automated decisions or create profiles with your data.
4. How long we keep it
- Enquiries and quotes not accepted: up to 1 year after the last contact.
- Clients: for the duration of the relationship and then for the statutory periods: 6 years for accounting and commercial records (Art. 30 of the Spanish Commercial Code) and 4 years for tax records (Spanish General Tax Act).
- Newsletter: until you unsubscribe.
- Cookie preference: 12 months.
After these periods, the data is blocked and securely deleted.
5. Recipients
We do not share your data with third parties unless required by law: the tax authorities, courts, or the homeowners’ community itself to the extent provided by the Horizontal Property Act (for example, the list of owners in arrears). The following providers we need to deliver our service may access it as data processors, under a contract that complies with Art. 28 GDPR:
- IONOS (IONOS SE): web hosting.
- Microsoft (Microsoft Ireland Operations Ltd.): email (Microsoft 365), provided through GoDaddy, which is also our domain registrar.
- IESA / TuComunidApp: the digital community management platform used by owners.
- Banks, for managing bills and direct debits.
- External professional advisers (lawyers, court representatives, experts), when needed to defend the community.
6. International transfers
Only if you choose to load the map, Google (Google Ireland Ltd. / Google LLC) may process browsing data in the United States. This transfer is covered by the EU-US Data Privacy Framework, under which Google is certified. The same applies to Microsoft, which provides our email: its data is hosted in the European Union and, should it ever be processed in the United States, Microsoft is also certified under that framework. If you contact us via WhatsApp, WhatsApp’s (Meta’s) privacy policy applies. The fonts on this website are served from our own server and do not send any data to third parties.
7. Your rights
You may at any time exercise your rights of access, rectification, erasure, objection, restriction of processing and data portability, and withdraw any consent you have given, without affecting the lawfulness of prior processing.
To do so, write to soporte@jpdconsultants.es or by post to our address, stating which right you wish to exercise. If we have reasonable doubts about your identity, we may ask for additional information to confirm it. We will reply within one month at the latest.
If you believe we have not handled your request properly, you may file a complaint with the Spanish Data Protection Agency (AEPD), C/ Jorge Juan, 6, 28001 Madrid, or with the data protection authority in your country of residence.
8. Security
We apply appropriate technical and organisational measures to protect your data against loss, misuse or unauthorised access, including encrypted communications (HTTPS), access control and staff confidentiality. The whole JPD Consultants team is bound by professional secrecy.
9. Minors
This website is not intended for children under 14. If you are under that age, please do not send us your data without the consent of your parents or guardians.
10. Changes to this policy
We may update this policy to reflect changes in the law or in our services. The current version will always be published on this page, with its update date.
Last updated: October 2026.