24/7 support · 365 days a year

We manage your community with professionalism and transparency

We can’t stop the neighbour on the fifth floor from singing opera in the shower, but we can make sure your community is in the best hands.

25+ yearsof experience
24/7Support 365 days
Logo: Chartered Property Administrator (Spain)
TuComunidAppYour community on your phone
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Years delivering effective solutions

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Support 365 days a year

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Comprehensive services for your community

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Languages we can help you in

We speak
  • Español
  • English
  • Deutsch
  • Italiano
  • Svenska
  • Norsk
  • العربية
  • Serbian
  • and more…
Our services

Everything your community needs,
under one roof.

From day-to-day management to the most complex procedures: an expert team looking after your home and your peace of mind.

01

Community management

We manage homeowners’ communities efficiently and professionally, ensuring proper maintenance and peace of mind for every resident.

02

Debt recovery & legal assistance

We handle unpaid fees effectively, ensuring debts are recovered quickly and efficiently to protect the community.

03

Legal & employment advice

Specialist legal and employment advice, providing effective solutions to any legal or employment matter.

04

Property sales & purchases

We manage the buying and selling process, ensuring safe, smooth transactions and peace of mind for everyone involved.

05

Grant management

End-to-end grant management so your community can access the available funding efficiently, with the paperwork taken care of.

06

Accounts control

Thorough control of the community’s accounts: clear, transparent financial management and proper use of resources.

07

Wills, inheritance, gifts & estates

Complete advice for a clear, lawful and hassle-free process for everyone involved.

08

Advice for non-residents

Personal advice for non-resident owners, making it easy to manage your property and comply with all local regulations.

09

Translations

Specialist translation of legal and administrative documents, so every owner can handle their affairs without language barriers.

10

Insurance

We advise on the best insurance options for communities and owners, with the right cover for whatever may happen.

11

Accounts auditing

Detailed audits with clear reports that guarantee transparent financial management and the trust of all our clients.

12

Office optimisation & IT development

Solutions to streamline office processes and technology development, improving efficiency and information management.

It’s not about IT. It’s about YOUR HOME.

JPD Consultants · Puerto Rico, Gran Canaria
About us

Industry experts, committed to your community.

Over 25 years delivering effective solutions to homeowners’ communities, with a close, personal service in your language.

Professional teamIndustry experts, committed to your community
ExperienceOver 25 years delivering effective solutions
SupportAvailable 24 hours a day, 365 days a year
Digital solutionsManage your community with TuComunidApp
How we work

Every community has its own team.

Every community has its own assigned property manager, accountant and administrator who know it inside out. And there is always a backup person, so you are never left without an answer.

Your community

Your property manager

Your day-to-day contact: handling issues, hiring suppliers, insurance and any other matter.

Backup assigned

Your accountant

Keeps your community’s accounting, bills and budget up to date and fully documented.

Backup assigned

Your administrator

Runs the community: holds the meetings and writes the minutes, gives legal advice and makes sure the law and decisions are followed.

Backup assigned

Transparency

Clear, documented accounts: you always know how the community’s money is spent.

Efficiency

A team that already knows your community answers faster, without you having to repeat yourself.

Ask us anytime

Ask us anything, at any time: 24-hour phone line, WhatsApp, email or TuComunidApp.

Our values
  • Professionalism
  • Commitment
  • Trust
  • Transparency
  • Innovation

We want to build strong, lasting relationships with every community.

And this is how we get started

  1. 01

    Tell us what you need

    Call us, message us on WhatsApp or fill in the form. We’ll help you in your language.

  2. 02

    We study your community

    We look at the building, its accounts and its needs, and send you a tailored, no-obligation quote.

  3. 03

    Approval and handover

    Once the owners’ meeting approves the change, we ask the previous administrator for all documents and balances, and introduce you to your assigned team.

  4. 04

    Everyone connected with TuComunidApp

    We set residents up so they can report issues, vote, book shared facilities and check their bills from their phone.

  5. 05

    Day-to-day management

    Maintenance, suppliers, insurance and fee collection, with emergency support 24 hours a day, 365 days a year.

  6. 06

    Clear accounts

    We prepare the meetings and present transparent, well-controlled accounts, so you always know how the community’s money is spent.

TCWe work with TuComunidApp

Goodbye endless meetings. Hello to your community app.

Report issues instantly, vote at meetings from home, book shared facilities and check your bills. All connected directly to our office.

ConvenienceSpeedPeace of mind
JPD
Issue receivedLift, entrance 2 · under review
TuComunidApp: issue reported to the administrator TuComunidApp: delegating a vote at a meeting TuComunidApp: calendar of bookings, meetings and events TuComunidApp: my bills and amounts
TuComunidApp: community home screen with upcoming meetings
01

Get your invitation

JPD Consultants sends you an invitation to access your home’s information.

02

Download the app

Free on the App Store and Google Play, or use the web version in your browser.

03

Manage it all from home

Issues, meetings, bookings and bills connected in real time with our office.

For owners and residents

  • Convenience: sort things out without leaving home
  • Peace of mind: take part in decisions even if you can’t attend
  • Control: track issues and bills

For your administrator

  • Speed: we always know the status of your community
  • Automation: faster processes and less paperwork
  • Centralised information: full control of the community
Why us?

The advantages of a chartered administrator.

Choosing a chartered property administrator means choosing guarantees: training, accountability and professional backing for your community.

  • Complies with current regulations
  • Training and experience
  • Professional liability
  • Legal protection
  • Access to tools and resources
  • Commitment to quality
  • Personal service
Chartered administrators

5 chartered property administrators on our team.

Professionals registered with their official association, with the training, accountability and legal protection that guarantees.

Logo: Chartered Property Administrator (Spain)
Chartered vs. not chartered

Why it matters that your administrator is chartered

Recommended

Chartered administrator

  • Professional liability insuranceYes, through the association
  • Bond insurance protecting the community’s moneyYes, through the association
  • Code of ethics and association oversightYes
  • Qualifications checked by the associationYes
  • Accredited, ongoing trainingYes
  • Right to file a complaint with the associationYes
  • Number you can check in the official registerYes

Not chartered

  • Professional liability insuranceNot guaranteed
  • Bond insurance protecting the community’s moneyNot guaranteed
  • Code of ethics and association oversightNo
  • Qualifications checked by the associationNot guaranteed
  • Accredited, ongoing trainingNot guaranteed
  • Right to file a complaint with the associationNo
  • Number you can check in the official registerNo

The exact cover depends on the terms of each association.

Our team

The people behind your community.

A multilingual, multidisciplinary team: management, accounting, administration, customer service and technology.

FAQ

What people ask us most about property management.

Can’t find your question? Write or call us and we’ll answer.

What does a property administrator do?

They handle the day-to-day running of the community: keeping the accounts and budget, collecting fees, hiring and supervising maintenance and suppliers, managing insurance, preparing meetings, writing the minutes and making sure decisions and regulations are followed.

Is it compulsory to have a property administrator?

No. Under the Spanish Horizontal Property Act, if the community does not appoint an administrator, the president takes on those duties. If the role goes to someone who is not an owner, the law requires sufficient, legally recognised professional qualifications (Art. 13.6). That is why most communities rely on a professional.

What if my administrator is not chartered?

They can still work, as membership is not compulsory, but the community loses guarantees: nobody has checked their qualifications, there is no liability or bond insurance through the association, no code of ethics, and no way to complain to the association if something goes wrong. And if they cannot prove the qualifications the law requires (Art. 13.6), their appointment could be challenged.

How can I check whether an administrator is chartered?

Ask for their membership number and look it up in the register of the Official Association of Property Administrators of Las Palmas. Our administrators’ numbers are listed in the chartered administrators section of this page.

How do we change administrator?

Appointing or dismissing the administrator is approved by a majority at the owners’ meeting. Once approved, we ask the previous administrator for all documents and balances, so the change is easy for the residents.

How much does community management cost?

It depends on the size of the community, its facilities (pool, garage, common areas) and the services it needs. Ask us for a free, no-obligation quote tailored to you.

What is the reserve fund?

It is the money the community sets aside for maintenance and repair work on the building. By law, it cannot be less than 10% of the last ordinary budget.

What happens if a neighbour does not pay their fees?

First, we ask them to pay amicably. If they still do not pay, the meeting approves the debt statement and it is claimed in court through a fast-track payment procedure. While they owe overdue amounts, they cannot vote at meetings.

How often must the owners’ meeting be held?

At least once a year, to approve the accounts and the budget. An extraordinary meeting can also be called at the request of the president, a quarter of the owners, or owners holding 25% of the shares.

Can I vote if I do not attend the meeting?

Yes. You can delegate your vote to another person in writing and, if your community uses TuComunidApp, do it straight from your phone.

What insurance does a community need?

We recommend comprehensive insurance covering the building, the common areas and the community’s civil liability. We review your policy and advise you so you have the right cover.

Do you help owners who do not live in Spain?

Yes. We help you in more than eight languages and have a dedicated service for non-residents: managing your home remotely, paperwork and document translation.

What should I do in an emergency outside office hours?

Call us on +34 928 56 12 15: we handle emergencies 24 hours a day, 365 days a year.

Does your community deserve better management?

Tell us what you need and we’ll prepare a tailored quote, with no obligation.

Contact

Let’s talk about your community.

Controller: JPD Consultants, S.L. · Purpose: to answer your request and, where applicable, send you a quote · Legal basis: your consent and pre-contractual steps · Recipients: no data is shared with third parties unless required by law · Rights: access, rectification, erasure, objection, restriction and portability at soporte@jpdconsultants.es. More information.

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